Meet Emma - Our Dynamic Managing Director

Introducing Emma, our intrepid Managing Director at Plimbley Travel, where luxury coach holidays and day trips are crafted to perfection. Emma's passion for travel is the driving force behind our success, and she ensures that this enthusiasm is reflected in every corner of our business.

Emma is deeply involved in all aspects of Plimbley Travel. From meticulously crafting our travel brochures with our tour manager, Colin, to ensuring every detail aligns with the Plimbley passion, she leaves no stone unturned. Her dedication to the team is unparalleled, and she works tirelessly to foster a spirit of excellence and camaraderie among all staff members. Emma, alongside Becky, her daughter, Janine, and Jenny, shares a unified vision, ensuring that Plimbley delivers exceptional experiences on every level - a true family enterprise.

When she's not busy steering the ship, Emma is managing the company's finances with precision. She expertly negotiates with hotels, ensures our suppliers are promptly paid, and even handles the less glamorous but essential HMRC tax payments. Her attention to detail keeps our operations running smoothly.

Emma’s artistic flair is yet another feather in her cap. She often sketches beautiful drawings, a talent that shines through in the design and layout of our brochures.

Outside of work, Emma cherishes time with her family, eagerly anticipating her first grandchild, and enjoys the company of her two German Shepherd dogs. At only 5ft tall, it’s quite a sight to see Emma being taken for a walk by her energetic companions – rather than the other way around!

Join us in celebrating Emma's leadership, creativity, and unwavering dedication. With her at the helm, Plimbley Travel continues to reach new heights, delivering unforgettable travel experiences for all our customers.

Meet Janine - The Maestro of Group Travel at Plimbley Travel!

With nearly three decades of experience in the coach holiday industry, Janine is our go-to guru for all things group travel. Her vast knowledge and legendary attention to detail ensure every trip we offer is nothing short of spectacular. As our esteemed manageress, Janine is the heartbeat of our operations, orchestrating a seamless symphony of logistics, schedules, and staff management with a maestro's touch.

Janine's specialty? Catering to our ever-expanding circle of group travel organisers. She's not just about keeping the wheels turning; she's about ensuring every journey is tailored to perfection. With high standards that could rival the height of Mount Everest, Janine makes sure that both our team's skills and our service quality are top-notch. Her legendary attention to detail isn't just a trait—it's a cornerstone of Plimbley Travel's reputation.

But don't let her office-bound title fool you! Janine is as much a field marshal as she is a manager. She's known for her surprise appearances at hotels, ensuring every aspect of our service meets her exacting standards. It's not uncommon to find her chatting with guests and group organisers, making sure everyone is not just satisfied, but delighted.

Under her guidance, our staff grows and excels, nurtured by her leadership and driven by her passion for travel. To Janine, ensuring everyone enjoys their holiday is not just part of the job—it's a personal mission. She’s the guardian of our guests' satisfaction and the architect of many unforgettable journeys.

So, if you're on a Plimbley coach and you spot Janine checking in unannounced, know that you’re experiencing our commitment to excellence in real time. Say hello—she’s as friendly as she is meticulous!

Meet Becky - Our Versatile Operations Maestro

Introducing Becky, our multifaceted Operations Maestro at Plimbley Travel, where luxury coach holidays and day trips are our specialty. As the boss's daughter, Becky has grown up with a deep-rooted passion for travel, and her involvement with coaches started at a young age. From cleaning coaches after school to shaping the future of the company, Becky's journey with Plimbley Travel is nothing short of inspiring.

Becky's ability to turn her hand to any aspect of the business makes her an invaluable asset. Her technological prowess is evident in her instrumental role in designing our reservation software and website. Always ready to offer guidance and training to our staff, she ensures everyone is up to speed with the latest tools and systems.

Not stopping there, Becky has also taken charge of developing our comprehensive day excursion program. She has an uncanny knack for discovering new, exciting, and off-the-beaten-path destinations for our day trippers, ensuring every excursion is a unique experience. Her dedication to doing things the right way, a trait inherited from her father, means she can be quite the perfectionist – and we love her for it!

As Becky prepares to welcome her first child, she'll soon be embarking on maternity leave. However, rest assured, she'll be keeping a watchful eye on operations to ensure that her high standards are upheld. Her keen sense of responsibility and attention to detail will undoubtedly remain as she balances motherhood and her passion for Plimbley Travel.
Join us in celebrating Becky's remarkable contributions and wishing her all the best on her new adventure. With Becky on our team, excellence and innovation are always on the itinerary.

Meet Jenny - Our Master Organiser and Style Spotter!

Welcome to the world of Jenny, one of the vital cogs in the Plimbley Travel machine! Bringing 15 years of experience in the coach holiday sector, Jenny joined our team with a treasure trove of industry knowledge and a knack for impeccable customer service that truly sets her apart.

While Jenny's official role doesn’t involve designing our brochures from scratch, her keen eye for design plays a crucial role in enhancing some of the visual and stylistic elements. Her input ensures that our promotional materials aren't just informative but are also visually appealing, capturing the essence of the luxury and comfort that Plimbley Travel offers.
 
But Jenny's talents shine brightest in her ability to manage the complex logistics of our renowned door-to-door service. She meticulously orchestrates the routes, ensuring that each passenger's journey from their doorstep to their holiday destination and back is seamless and punctual. This intricate task showcases her analytical prowess and deep commitment to customer satisfaction.

Not one to stay behind the scenes, Jenny also takes proactive steps to maintain our high service standards by visiting hotels and ensuring they meet the luxurious expectations we promise our guests. Her efforts in these inspections help maintain the high quality and consistency that our clients have come to expect from Plimbley Travel.

Jenny's presence is also marked by her radiant smile and the positive atmosphere she brings to every interaction, whether with team members or travellers. Her approachable and cheerful demeanor not only makes her a favourite among colleagues but also endears her to our customers.

So, when you relish the seamless logistics of your next Plimbley journey or admire a particularly striking page in our brochure, think of Jenny. She’s behind the scenes, fine-tuning your experience to perfection!

The Talented Customer Service Virtuoso Team

Say hello to Emm, the latest dynamo to join our sales team at Plimbley Travel. With 25 years of experience in managerial retail, Emm brings a wealth of expertise and a friendly smile to our luxury coach holidays and day trips.

Emm’s background in managing finance companies has equipped her with top-notch organisational skills and the ability to multitask seamlessly across various aspects of the business. Her passion for customer service is unmatched, always striving to exceed customers' expectations and deliver service to the highest standard. With Emm, you can be assured that every detail of your journey will be meticulously handled, ensuring a smooth and enjoyable experience.

Known for her bubbly personality and excellent listening skills, Emm prides herself on her adaptability and work ethic. She believes in providing the kind of service she would expect herself, always with a can-do attitude. Whether it's helping you choose the perfect trip or ensuring all your needs are met during your journey, Emm is dedicated to making your travel experience exceptional.

Outside of her professional life, Emm is a whirlwind of creativity. She enjoys baking, with cupcakes being her specialty, and designing unique t-shirts and other clothing garments. Her creative flair shines through in her custom designs, tailored to reflect the personality of the wearer. 

Emm is also a trained hairdresser, known for frequently changing her hairstyle to match her imaginative ideas.

Family is at the heart of Emm’s life. Watching her three boys grow into the young men they are today is her proudest achievement. Her dedication to family and her creative pursuits complement her professional skills, making her a well-rounded and delightful addition to the Plimbley Travel team.

With Emm on board, you can look forward to a journey filled with exceptional service, a personal touch, and a dash of creativity. She’s here to make sure your Plimbley Travel experience is not just a trip, but a memorable adventure.

Meet Alex - Our Renaissance Man of Travel

Alex is joining the Plimbley Travel sales team, bringing with him over 20 years of experience in customer service, hospitality, graphic design, and the printing industry. In short, if it involves making things look good, feel good, or run smoothly, Alex has been there, done that, and probably designed the T-shirt.

Outside the office, Alex is our resident adventurer. When he’s not helping our lovely customers plan their dream holidays, you’ll likely find him on two wheels, as he’s an avid motorcyclist who has travelled extensively across Europe. From the winding roads of the Alps to the coastal routes of Spain, Alex has likely zipped through more countries than most of us can name.

He’s also a man of many passions – films, music, and travel top the list. Fun fact: Alex studied classical guitar for 12 years, so if you ever need a soundtrack for your journey, he’s your guy (though no promises that he’ll serenade you in the office).

As the only man in our office, Alex brings a unique flair to our team, but we’re sure he’ll fit right in – after all, who wouldn’t want to work with someone who can plan a holiday, design a brochure, and discuss film trivia in one sitting?

Meet Alan - Our Go-To Transport Guru!

If you've ever wondered who keeps the wheels smoothly turning here at Plimbley Travel, meet Alan – our transport manager extraordinaire! Alan is the mastermind behind our top-notch compliance and ensures our luxury coaches stick to the strictest service and maintenance schedules. Thanks to him, everything runs like clockwork, all to manufacturer's specifications. But that's not all there is to Alan!

Not one to sit back, Alan is always on his feet, lending a hand wherever it's needed. Whether he's assisting our diligent coach cleaners or stepping in as an occasional door-to-door feeder driver, Alan’s helpful nature shines through. He's even been known to make unscheduled stops so passengers can snag some last-minute groceries on their way home – talk about service with a smile!

Outside of keeping our coaches in pristine condition, Alan is a man of many passions. A true DIY enthusiast, he can fix almost anything, which comes in handy more often than not. When he's not wielding a wrench or ensuring our fleet is spotless, you might find him scaling a mountain or two. Yes, Alan's love for mountaineering shows he's just as adventurous in life as he is meticulous in his work.

And let’s not forget his culinary guilty pleasure: Greggs. Whether it's a sausage roll or a steak bake, Alan's devotion to Greggs is as strong as his commitment to safety and service at Plimbley Travel.

So, next time you enjoy a seamless journey with us, tip your hat to Alan – he’s part of why your trip is as smooth as the icing on a Greggs doughnut!

Meet David - Our Chatty Chauffeur Extraordinaire!

At Plimbley Travel, we pride ourselves on the experience and dedication of our team, and David is a shining example of both. With years of experience steering the helm as a tour driver, he’s carved out a special place in the hearts of both his passengers and colleagues. Having always worked for family-run companies, David fits right into the Plimbley family with his warm approach and deep care for his craft.

David is known for his exceptional driving skills and his conscientious nature on the road. He’s not just about getting you from point A to point B; he ensures every journey is comfortable, safe, and sprinkled with friendly conversation. Yes, David is our resident chatterbox! Whether you’re curious about the passing scenery or just need a friendly ear, David’s got stories and insights that turn every trip into a lively adventure.

But David’s talents don’t stop at great conversation and expert driving. He’s also the unofficial handyman of Plimbley Travel. Need something fixed, adjusted, or improved around the coach compound? David’s your man. His knack for handy work makes him an indispensable part of the team, always eager to lend a hand or a tool!

Around the compound, you’ll often find him engaged in various odd jobs, helping his colleagues, and ensuring everything is in tip-top shape for our next journey. His dedication and helpful nature make him a beloved member of our tour driving team.

So, next time you hop on a Plimbley coach, keep an eye out for David. If the smooth ride doesn’t give him away, the friendly chatter certainly will! Get ready for a journey filled with great stories, a few laughs, and the reassuring presence of one of Plimbley’s finest drivers.

Big Steve - The Heartbeat of Plimbley Travel

When you think of dedication, passion, and an unwavering commitment to passenger satisfaction, one name stands out at Plimbley Travel – Big Steve. As imposing in stature as he is in heart, Big Steve has carved out a special place in the hearts of our passengers and colleagues alike.

A Master Behind the Wheel

Big Steve isn't just a driver; he's a maestro on the road. His driving skills are second to none, ensuring every journey is as smooth as the silk seats our passengers recline in. Whether navigating winding country lanes or bustling city streets, Steve’s expert hands on the wheel provide a ride that's both safe and comfortable. His attention to detail is commendable, making sure that every trip is a first-class experience.

Passion for People

What sets Big Steve apart is his genuine care for his passengers. He goes above and beyond to ensure everyone on board is well looked after, creating an atmosphere of warmth and hospitality that turns first-time passengers into lifelong fans. His hearty laugh and welcoming smile make every journey with Plimbley Travel a delightful adventure.

Family Man & Motorbike Enthusiast

When he's not on the road, Big Steve cherishes time with his family. A devoted family man, he balances his work with the love and responsibilities of home life. And though his beloved motorbike mostly sees the light of day for its annual MOT, it stands as a testament to Steve’s love for the open road, whether on two wheels or four.

The Passengers' Favourite

Steve's heart is as big as his name suggests, and his dedication to his job and passengers is unwavering. He’s more than just a driver; he's a guardian of memorable journeys, making every trip an event to remember. No wonder he's a firm favourite among our passengers, who eagerly look forward to seeing him at the helm of their holiday adventures.

So next time you board a Plimbley Travel coach, keep an eye out for Big Steve. With him, you’re not just getting to your destination; you're embarking on a journey filled with care, safety, and a touch of magic that only he can provide.

We hope you enjoyed getting to know Big Steve! For more about our fantastic team and the luxury travel experiences we offer, stay tuned to our “Meet the Staff” page.

Meet Steve (AKA Little Steve) - The Highlander with a Twist

Meet Pauline – Our Legendary Driver and Resident Baker!

Say hello to Pauline, affectionately known as Auntie Pauline around here at Plimbley Travel. With her years of experience behind the wheel and a knack for making everyday trip an adventure, Pauline is a cherished member of our team and a favourite among passengers.

Pauline specialises in day trips, steering her way through Liverpool and surrounding areas, like only a true local can. Her deep love for the area's rich history shines through as she shares tales and trivia that turn every journey into a live documentary, much to the delight of history buffs and curious travellers alike.

But Pauline’s skills aren’t confined to just driving and storytelling. She’s also the heart of our team spirit, always ready to lend a hand or share a kind word, truly embodying the role of 'Auntie' to everyone. Her caring nature extends to our passengers as well, many of whom have come to look forward to traveling with not just Pauline, but also her husband, Paul. Together, they make a dynamic duo, ensuring that everyone aboard feels right at home.

Now, if you thought Pauline's talents stop here, you’d be mistaken. She’s also a wizard in the kitchen! Pauline's baking skills are the stuff of legend at Plimbley Travel. Whether it’s a birthday, a company celebration, or just a Thursday, Pauline’s homemade cakes are a highlight, eagerly anticipated and quickly devoured by staff (especially Alan) and friends alike.

Taking a trip with Pauline means securing a front-row seat to historical insights, heartfelt hospitality, and perhaps a slice of the best cake you’ve ever had. So, the next time you climb aboard with Pauline, get ready for a treat, both for your mind and your taste buds!

Meet Kevin - Tour Driver

Say hello to Kevin, our resident veteran on wheels! Kevin, married to the lovely Sue, has two grown-up children who, quite frankly, have probably inherited the family’s unparalleled love for all things coach-related.

Kevin’s coach-driving journey began in 1988 when he passed his PCV driving test with Midland Red, and he hasn’t looked back since. With 35 years of experience under his belt, Kevin has driven through every nook and cranny of the UK and Europe, mastering the art of navigating both scenic country lanes and bustling city streets.

But Kevin’s passion for coach driving isn’t just a personal journey – it’s a family tradition. Coming from a long line of coach drivers, Kevin embodies the old-school family values that have been passed down through generations. You might say that coach driving runs in his veins (and probably his engine oil too!).

At Plimbley Travel, Kevin’s extensive experience and deep-rooted family values make him an indispensable part of our team. Whether you’re embarking on a luxury holiday or a delightful day trip, you can count on Kevin to provide a journey that is smooth, safe, and sprinkled with a touch of nostalgia.

Outside of work, Kevin is a family man through and through. When he’s not behind the wheel, he cherishes spending quality time with Sue and their children. He’s also known for sharing fascinating tales from his travels and offering a hearty laugh to anyone who will listen.

So, next time you board one of our coaches, be sure to greet Kevin with a smile. With him at the wheel, you’re in for a journey filled with experience, warmth, and a little bit of old-school charm. Kevin’s dedication and jovial spirit ensure that your Plimbley Travel adventure will be as memorable as the destinations themselves.

Meet "Steady Eddie" – Our Time-Travelling Conductor!

Eddie is a true veteran of the travel industry, having steered the wheel at some of the top companies and navigated routes all across Europe. With years of experience that could fill the pages of a hefty atlas, Eddie is an invaluable resource not just to us at Plimbley Travel, but to every driver who has the pleasure of calling him a colleague. Though he's officially surpassed the retirement age, Eddie's passion for the open road keeps him going strong—clear proof they just don't make them like Eddie anymore!

Around here, Eddie is affectionately known as "Steady Eddie," a nod to his unwavering reliability and, ironically, his unique passion for timekeeping. Eddie's idea of being 'on time' is arriving earlier than anyone else! Whether he's scheduled for our door-to-door service or stepping in as a spontaneous tour guide, Eddie is there before anyone else, ready to welcome passengers with a story or a helpful tip.

Eddie’s vast geographical knowledge isn't just for show. It enhances our journeys, making him much more than a driver. He's our go-to encyclopedia for all things travel, especially when it involves his favorite destinations. Speaking of which, Eddie's heart belongs to the scenic routes of Southern Ireland, though he holds a soft spot for Germany, Italy, and Austria as well.

On your next Plimbley adventure, if you find yourself boarding a bit early, chances are you'll be greeted by Eddie’s friendly smile, ready to set off ahead of schedule. His stories from across the continent are just a bonus, ensuring that the journey is as delightful as the destination!

Meet Phil - Our Cheery Tour driver and Jokester!

Say hello to Phil, a cherished member of the Plimbley Travel family and your captain behind the wheel! After honing his discipline and precision in the British Army, Phil swapped his army boots for the driver's seat, bringing with him a wealth of experience garnered over 24 years of navigating coaches across Europe and the UK.

These days, Phil has a fondness for guiding our guests through the scenic routes of the UK, preferring the charm of local breaks to international escapades. His deep knowledge of the roads and his keen eye for scenic beauty ensure that every journey is not just a travel experience but a delightful exploration.

But a trip with Phil offers more than just picturesque views and smooth rides. Known for his irresistible charm and witty banter, Phil ensures there's never a dull moment on board. Brace yourself—if you're lucky enough to travel with him, you're also "unfortunate" enough to become his captive audience for a repertoire of cheesy jokes that are sure to make you groan as much as they make you giggle!

Phil's light-hearted approach and his commitment to making each trip memorable make him a favourite among travellers. Whether he’s sharing a quirky quip or pointing out hidden gems along the way, Phil’s tours are as informative as they are entertaining.

So, if you find yourself on a Plimbley coach, get ready for a journey filled with laughter, learning, and the kind of cheer only Phil can deliver. Just don’t say we didn’t warn you about the jokes!

Meet Mike - Our Precision Pilot and Chocolate Royalty!

Introducing Mike, our expert coach driver at Plimbley Travel, who's been at the helm for a solid nine years, steering guests to their dream destinations across the UK and Europe. With a knack for navigating through tight spots, Mike's precision in judging gaps and distances ensures that every journey is smooth, safe, and right on schedule.

But Mike brings more to the table than just his adept driving skills. Buckle up for a sweet treat of a story—Mike's great grandfather was the inventor of the Cadbury Flake! Yes, you read that right; chocolate royalty runs through his veins. So, not only does Mike get you to your destination safely, but he also carries a legacy that has sweetened up snack times for generations.

Whether he's expertly manoeuvring through the narrow lanes of the Cotswolds or cruising along the autobahns of Germany, Mike keeps things interesting with tales of his confectionary heritage and perhaps a chocolatey anecdote or two. Who knows, you might just find yourself indulging in a Flake or sharing a laugh over a hot cocoa as Mike regales you with stories from the roads and his sweet lineage.

So, when you hop aboard with Mike, expect more than just a travel guide—you're in for a journey filled with delightful stories, precision driving, and maybe even a bit of chocolate trivia. With Mike at the wheel, it's not just about the places you go; it's about the memorable moments created along the way.

Meet Stuart – Our Multitalented Maestro

At Plimbley Travel, we value versatility and enthusiasm, and Stuart embodies these qualities in spades. As a seasoned coach driver, Stuart knows the roads like the back of his hand, ensuring every journey is smooth, safe, and enjoyable. But that’s just the beginning of what makes Stuart an invaluable part of our team.

Stuart is truly a jack of all trades. When he’s not behind the wheel, you might find him managing his candle shop, helping customers find the perfect scent to brighten their homes. Or perhaps he’s in his carpet shop, offering expert advice on the best flooring solutions. And if that’s not enough, Stuart also serves as a booking agent for Plimbley Travel, helping our customers plan their perfect getaways with his extensive knowledge and friendly guidance.

But wait, there’s more! In his spare time, Stuart transforms into a DJ, spinning vinyl records and delighting audiences with his eclectic mixes. His passion for music and his ability to read the crowd add an extra layer of fun and excitement to any event. This unique talent also enhances his exceptional customer care skills, as he knows exactly how to keep people entertained and happy.

Stuart’s diverse background and myriad interests make him a standout member of the Plimbley Travel team. Whether he’s driving a coach, selling carpets, booking holidays, or spinning tunes, Stuart brings a wealth of experience, a warm smile, and a touch of humour to everything he does.

So, next time you’re on one of our day trips or feeders, keep an eye out for Stuart. He’s the one who can tell you the best candle scent for relaxation, the right carpet for your living room, book your next day trip, and maybe even take your song request—all while ensuring you have a fantastic journey.

Meet Rachel – Our Digital Dynamo, Charity Champion, and Partner in Adventure!

Introducing Rachel, Plimbley Travel’s social media maestro and the creative force behind our vibrant online presence. Whether she’s crafting inspiring posts for Facebook and X (formerly Twitter), or capturing hearts with TikTok videos, Rachel's design skills and keen eye for detail keep our digital platforms engaging and lively.

Beyond her digital expertise, Rachel is known for sprinkling a little extra sweetness into every journey. On the morning of our coach departing, she's the early bird at our coach depot, meticulously placing treats and raffle prizes on each seat to ensure every trip starts with a smile. Her dedication extends to capturing the essence of our adventures through the lenses of our tour drivers, allowing our online community to share in the joy and excitement of our travels.

Rachel’s artistic talents shine through in the promotional posters she creates, drawing travelers to our luxury coach holidays and group organiser trips. Her visuals aren't just seen—they're experienced.

But Rachel’s contributions don’t stop there. She also plays a pivotal role in our annual charity fundraisers, helping to organise events that raise significant funds for charities close to our hearts. Her passion and organisational skills ensure these events are not only successful but also deeply meaningful, reflecting the community spirit of Plimbley Travel.

Adding a delightful twist to her role, Rachel is also the wife of Big Steve, one of our beloved tour drivers. Sharing his passion and exacting standards, Rachel occasionally accompanies him on several tours, bringing an additional touch of care and attention that our passengers truly appreciate. Together, they make a formidable team, enhancing the travel experience with their shared commitment to excellence and enjoyment.

So, if you’ve ever interacted with our social media, enjoyed a thoughtful treat on a trip, attended one of our successful charity events, or had the pleasure of traveling with Rachel and Steve, you’ve experienced firsthand the dedication and warmth she brings to every aspect of her work at Plimbley Travel. She’s truly a cornerstone of our family, making both our digital and real-world activities richer and more engaging.